Trade-Focused Virtual Assistant Services

At MGVA, I specialize in remote office management and admin support for trades-based small businesses across Ontario. Simply put — I handle the paperwork and day-to-day admin so you can stay focused on the job site, your clients, and growing your business.

With over two decades of firsthand experience working in and alongside the trades, I understand the behind-the-scenes work that keeps everything running smoothly — and profitably. My services are built around the real needs of hardworking contractors and trade business owners, because I’ve been in your work boots.

Core services include:

  • Customer Support & Inbox Management
  • Paperwork & Administrative Assistance
  • Scheduling, Calendar & Workflow Management
  • Financial Tracking & Invoicing
  • Material Ordering & Vendor Coordination
  • Marketing & Online Presence Support

 

Tradesperson grinding metal with an angle grinder — MGVA Virtual Assistant provides remote admin support so Ontario contractors can stay focused on the work

Customer Support

From the Worksite to the Website – I’ve Got You Covered.

Keeping up with emails, calls, DMs, and customer inquiries is a full-time job on its own — and when you’re on the tools, something always slips through the cracks.

I manage customer communication at every stage: handling new service inquiries, filtering unqualified leads, maintaining relationships with current clients, and following up with past customers to encourage repeat business. No opportunity missed. No message left unanswered.

 

  • Responding to customer inquiries (email, website, social media)
  • Following up on job estimates, service bookings, or repair calls
  • Sending appointment reminders and project updates
  • Managing client communication logs for trades businesses

 

Paperwork & Admin

You’re the Master of the Trade, I’m the Pro Behind the Paperwork.

Running a trade business means handling a steady stream of documentation — estimates, contractor agreements, invoices, purchase orders, and work tickets. And each one often needs a follow-up.

I take care of the administrative work behind your trade operations. With a sharp eye for detail and a strong grasp of contractor paperwork and digital filing systems, I make sure nothing gets missed — so you can stay focused on tools, teams, and the task at hand.

Services include:

  • Preparing and organizing job quotes and service estimates
  • Creating and sending contractor invoices
  • Managing service agreements and construction contracts
  • Data entry and cloud-based file management for trades

Organization & Workflow

Trades Run on Skill, Businesses Run on Organization – That’s Where I Come In.

From managing your inbox and project scheduling to coordinating crews and keeping deadlines on track, I help streamline daily workflows so you can focus on what you do best — your craft.

I handle scheduling for trade jobs, meetings, and crew coordination, set up operational systems and checklists tailored to your business, and keep your calendar and project timelines organized and moving.

Services include:

  • Scheduling trade jobs, meetings, and crews
  • Setting up operational systems and checklists for daily trade workflows
  • Managing calendars, deadlines, and project timelines
  • Tracking trade project progress and maintaining detailed documentation

Financial Tracking

Strong Foundations Start with Solid Finances.

Keeping your finances organized is one of the most time-consuming parts of running a trade business — and one of the easiest to let slide. I offer mid-level bookkeeping support to keep your books clean, your invoices out the door, and your accountant happy.

From logging expenses and tracking unpaid invoices to reconciling accounts and preparing financial reports, I keep your numbers organized and your business financially healthy. With monthly financial snapshots, you’ll always know where you stand.

Services include:

  • Logging expenses and receipts

  • Organizing financial records for trade business bookkeeping

  • Tracking unpaid invoices or overdue payments

  • Preparing documents for your accountant or bookkeeper

Marketing & Online Presence

From the Jobsite to the Spotlight – Get Noticed.

Promoting your trade business takes time, creativity, and consistency — three things that are hard to come by when you’re running a full schedule.

I help you stay visible and keep your brand active: updating your website content, managing local directory listings, scheduling social media posts, responding to messages, and creating simple branded graphics. From trade-specific service descriptions to email newsletters and blog content, I help your business build credibility and attract new clients online.

Services include:

  • Updating your trade business website and online listings

  • Scheduling and managing social media marketing for trades

  • Designing branded graphics and templates for trade businesses

  • Writing trade-specific service descriptions, newsletters, and blogs

Material Ordering & Vendor Coordination

On the Tools? I’ll Handle the Suppliers.

Chasing down suppliers, confirming delivery schedules, and tracking material orders is time-consuming work that pulls you off the job site. I handle supplier communication and material coordination on your behalf — so your orders are placed, your deliveries are tracked, and your vendors are kept in the loop.

Services include:

  • Sourcing and ordering materials from suppliers and vendors
  • Tracking delivery schedules and confirming orders
  • Following up on delayed or missing materials
  • Maintaining vendor contact lists and purchase records

Don't See What You Need? Just Ask.

Need help with something not listed here? Just ask. I offer flexible virtual assistant services tailored specifically to contractors, home service providers, and skilled trades professionals across Ontario.

Your support package is built around your goals, your workflow, and your pace — nothing more, nothing less. With real trades experience behind me, I bring a hands-on approach that gets things done the right way.

Get in Touch Today

What's Next?

Ready to get started? Book a free 30-minute discovery call and let’s talk about your business.

We’ll dig into your daily operations, figure out what’s slowing you down — whether it’s paperwork, scheduling, invoicing, or client follow-ups — and build a support plan that fits how you already work.

No pressure. No obligation. Just a conversation over coffee.

Flexible, personalized solutions—designed for your workflow.

Phone

705-702-5234

Email

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